To our valued fans and season ticket holders.
The Grande Prairie Storm want to express their sincerest gratitude to you for your support over the past 25 seasons and for your patience and understanding this year. The 2020/21 season is finally upon us after months of uncertainty and numerous hurdles. The excitement of getting our season underway is, however, tempered by the fact that we cannot meet the needs of all of our loyal fans – in particular our more than 300 season ticket holders. As you are undoubtedly aware, our home arena, Revolution Place, is unable to accommodate more than 100 fans. On any given night this leaves most of our season ticket holders, billets, parents and fans on the outside looking in. This is a stressful and unwelcome position for our team to be in – especially in light of the major progress we have made on the ice. For this inconvenience to all of you we apologize.
We are currently working on solutions to this problem with the goal of ensuring that all of our fans and supporters will get to see our games in one manner or another. With regards to our season ticket holders, it is with deep regret that we have decided that there is no other option other than to refund your tickets. We simply cannot have a situation where, due to capacity restrictions, some season ticket holders that have paid to watch us are not allowed in the building. You are the lifeblood of this organization and cancelling tickets is truly the last option and one we did not want to have to undertake. That being said, in order to recognize the support of our season ticket holders and their commitment to our team, the will be placed into our priority group along with our players parents and our billets. Half of the available seats to all of our games will be set aside and made available to this group. The other 50 tickets will be offered to the general public in a variety of ways that have yet to be finalized. All tickets for both the priority group and the general public will be available at the Revolution Place box office.
We appreciate that regardless of what we do, there will be disappointment. In an effort to ensure all of our fans can see our games we are expanding our online presence with our highlight packages and “Storm In 10” videos on Facebook and Twitter. We are also actively engaged in negotiations to have our home games carried live on local cable TV. It is our hope that the restrictions on indoor gatherings will soon be lifted and we can once again play in front of an arena full of Storm fans. Until that time, we thank you for your understanding, patience and support.
Any questions can be directed to our office and any complaints can be directed to me.
Yours truly,
Chris Millsap, Vice President, Grande Prairie Storm
